Devon Holidays | Seasonal Opening Times
Season’s Greetings to you all, As we approach the festive period, we would like to let you know...
PASC UK Budget Update for Reliance Retreats Owners
Budget, Business Rates, EPCs, Tourism Tax & General Sector Risks 1. The Budget – What It Means...
Reliance Retreats Limited Joins PASC UK – Strengthening Support and Advocacy for Our Holiday Home Owners
Reliance Retreats Limited, the parent company behind Devon Holidays, is pleased to announce that...
Frequently Asked Questions – OECD Model Reporting Rules for Digital Platforms (MRDP – DAC7)
The OECD Model Reporting Rules for Digital Platforms (MRDP) have now been incorporated into UK...
Subletting Your Lodge: Independent Management vs. Resort Sublet Scheme
Subletting Your Lodge: Why Choosing an Independent Management Service Gives You More Control, More...
Using AI to Maximise Property Potential
How Artificial Intelligence is Helping Us Understand, Predict, and Optimise Every Booking...
A Smarter Way to Connect: Our New IVR Phone System
Running a growing holiday-let business means juggling countless calls — bookings, hot-tub queries,...
Turning a Challenge into Progress: Improving Accuracy and Transparency in Our Reporting
Over the past few months, we’ve been working tirelessly to fine-tune our automated month-end...
What is DAC7 / the HMRC Digital Platform Reporting Rules?
DAC7 is a 'new' reporting requirement introduced by HMRC to increase tax transparency within the...
Jason & Amy Out of Office at a Agency & Property Manager Event
Jason & Amy Out of Office: Connecting, Learning and Sharing at the South West Agency &...
September Owners’ Update: Growth, Momentum, and Shared Success
With all the excitement (we say that with a hint of irony) surrounding statements and payment...
Owner Update: Payment Statements and System Improvements
First and foremost, we’d like to sincerely apologise for the recent delays in sending out...
Devon Holidays Welcomes Darts Prodigy Alfie Hutton to the Family
At Devon Holidays, community isn’t just a value we talk about — it’s something we live every day....
Your Accounts Explained
Now that we’ve fully moved our monthly accounts over to SuperControl, we thought it would be...
August Bookings Round-Up: Strong Demand, Longer Stays, and Momentum into 2026–27
Welcome to September! August was a busy month across our portfolio. Despite the forced change of...
Growing Our Presence: How Reliance Retreats Is Expanding Marketing for Devon Holidays
At Reliance Retreats, we’ve always believed that the more people hear about Devon Holidays, the...
Automated Accountancy Now Fixed: Improving Transparency and Accuracy for All Our Owners
We are pleased to share some positive news for all holiday property owners working with Devon...
Thinking Outside the Box: How Devon Holidays Is Rethinking Marketing to Reach More Guests
In a crowded holiday rental market, standing out from the crowd is not easy—especially in a...
June 2025 Booking Analysis
📊 June 2025 Booking Analysis: Trends, Insights & Guest Behaviour We are pleased to share with...
Owner Statements in SuperControl
Owner Statements in SuperControl: Progress, Challenges, and What’s Ahead We’re excited to share a...
The Return of the Painted Rock Craze
🎨 The Return of the Painted Rock Craze – and Why Finlake Holiday Home Owners Should Get Involved 🎨...
What Is TouchStay?
Your Guests' Digital Welcome Guide—Smarter, Simpler, Better In today’s fast-paced world, guests...
What Is SuperControl?
The Smart Booking System Behind Holiday Rentals When you book a holiday lodge, cottage, or...
Behind the Scenes: Improving SuperControl’s Commission Statements
Posted by: The Operations Team Date: June 2025 Managing holiday bookings is a complex...
Clean, Checked, and Camera-Ready
🎥 Clean, Checked, and Camera-Ready: How Video Inspections Are Raising the Bar at Devon Holidays At...
Maximising Lodge Exposure on Facebook
Maximising Lodge Exposure on Facebook: New Group, Fresh Strategy & Summer Campaign Launch Over...
Why We’re Reinstating Proactive Rodent Baiting in Our Holiday Lodges
Why We’re Reinstating Proactive Rodent Baiting in Our Holiday Lodges Because prevention is better...
We’ve Brought Carpet Cleaning In-House
We’ve Brought Carpet Cleaning In-House – Here’s Why That’s Great News for Owners At Reliance...
Protecting our staff and suppliers
Staff and Supplier Safety is Paramount: How We’re Protecting Our Team with Body Cameras At...
New Investments to Keep Your Lodge Guest-Ready and Gleaming
Going the Extra Mile: New Investments to Keep Your Lodge Guest-Ready and Gleaming Devon Cleaning...
Why Your Oven Needs a Professional Clean
Why Your Oven Needs a Professional Clean at Least Once a Year – Even If It’s Wiped Down Daily At...
Reliance Retreats Partners with MaintainX
Reliance Retreats Partners with MaintainX to Revolutionise Property Maintenance At Reliance...
Why Owner Departure Cleans Still Incur a Charge
Why Owner Departure Cleans Still Incur a Charge – A Quick Guide for Our Holiday Home Owners We...
🚨 Hot Investment Opportunity – Wheel Farm, North Devon 🚨 Turnkey Holiday Complex with Massive...
June 2025 News Letter
🌞 Welcome to June 2025 – Reliance Retreats Monthly Newsletter 🌳 Dear Homeowners and Partners, We...
Holiday Home Owner Report: May 2025
Introduction We are pleased to share with you our latest booking and performance report for May...
May Company Newsletter
🌞 May Company Newsletter – A Sunny Update for Our Valued Property Owners As the warm weather...
March 2025 Booking Trends
March 2025 Booking Trends: Insights, Year-on-Year Comparison & Staycation Market Trends in...
What Hot Tub Is Right for Your Holiday Property?
Running a holiday let? Thinking about adding a hot tub? You’re not alone. A hot tub can attract...
Where Do Our Bookings Come From?
Understanding where our guests come from helps us make smarter decisions for your holiday...
Meet Mark – Our New Maintenance Manager
Hello, there! I’m Mark Fulcher, the owner and director of KLA Building and Roofing LTD. With over...
Lifting the Lid on Your 20% Commission: What Does It Really Cover?
At Reliance Retreats, we’re often asked: "What exactly does our 20% commission pay for?" It's a...
Standard Guest Clean vs Deep Clean – What’s the Difference and Why Does It Cost More?
Holiday home owners often ask us about the difference between a standard guest clean (changeover...
HSG282 Compliance for Holiday Let Owners – What You Need to Know
If you own a holiday home with a hot tub and rent it out to paying guests, you must comply...
Why a Gas Safety Check Was Carried Out?
Why a Gas Safety Check Was Carried Out After the Resort Gas Leak – and Why It Was Necessary We’ve...
March 2025 Newsletter
Thank goodness we can bid farewell to February. A month filled with stress and sleep deprivation....
Reliance Retreats Partners with Key Data to Stay Ahead in the Market
At Reliance Retreats, we are always looking for innovative ways to enhance our performance,...
Improved Owner Communication – Now Offering Open Calendar Bookings
At Reliance Retreats, we are always looking for ways to improve our communication and ensure that...
Important Notice – Hot Tub Maintenance
Hot Tub Maintenance: Protecting Your Investment & Ensuring Guest Safety Hot tubs are a...
January 2024 Booking Statistics
January 2024 Booking Statistics: A Deep Dive into Trends and Insights The start of a new year is...
Meet Amy – Customer Relationship Manager
Hi, I'm Amy! I'm 29 years old, and I've had the exciting experience of owning my own business in...
The Real Cost of Running a Hot Tub
The Real Cost of Running a Hot Tub By Brian Izzard Introduction Ever wondered how much it truly...
2025 UK Staycation Market Outlook
Predictions, Trends, and Strategies for Success: Predictions, Trends, and Strategies for Success...
Improving Guest Experience
An Independent Inspection at Finlake Running a successful holiday lodge business involves far more...
The Essential Guide to Annual Hot Tub Servicing
Why It’s Crucial for Property Owners As a property owner offering hot tub facilities, ensuring...
Welcome to 2025: A Year of Excitement and Opportunity!
Happy New Year! As we step into 2025, we are filled with excitement and optimism for what lies...
Season’s Greetings from Reliance Retreats
Season's Greetings from Reliance Retreats! 🎄🎅 Twas the week before Christmas, and all through the...
Why You May Notice Summer Booking Cancellations
At Reliance Retreats, we always aim to maximise your property’s revenue while maintaining a...
We Did It !!!
We Did It: Over 1,000 Bookings for 2024 (and Counting!) What an incredible milestone—we’re...
Reflecting on 2024: A Year of Growth, Gratitude, and Excitement for 2025
As we approach Christmas and the end of the year, it’s hard to believe how quickly 2024 has flown...
Improving Communication: Introducing Our New Blog Feed
At Reliance Retreats, we’re always looking for ways to improve how we communicate with our owners....
Lodges Getting Dressed for Christmas
Its exciting times asre we start to get photos and videos through to aid with our marketting of...
Stay Connected with Devon Holidays on Social Media!
We love sharing everything that makes Devon Holidays special across our social media platforms,...
Preferred Suppliers Directory
Handy Guide: Your Preferred Suppliers List Since transitioning from our newsletter to WhatsApp...
Christmas Decorations
As you are aware, we have been talking a lot about decking the lodges for Christmas, and the...
Exciting Update: A New Name for Our Parent Company
As we’ve mentioned over the past few months, we are exploring opportunities to expand beyond...
Understanding Guest Cancellations and Our Policies
Since April, we’ve received feedback from several owners about an increase in guest cancellations...
Understanding Guest Payouts: A Transparent Look at Our Payment Processes
Dear Owners, Following my update in October, I’d like to address one of the most common questions...
Call for input
Effective Vermin Control: How Proactive Measures Save Costs and Ensure Guest Satisfaction
We have been asked by a few owners around the bait box entries on their recent statements. As...
Devon Holidays Welcomes Leigh Hadebe
On June 17th, 2024, Leigh (full name Langelihle) joined our team, replacing Amanda as Operations...