We’ve Brought Carpet Cleaning In-House

We’ve Brought Carpet Cleaning In-House – Here’s Why That’s Great News for Owners

At Reliance Retreats, we’re always working to balance high guest standards with fair and transparent costs for our holiday home owners. One area we’ve closely reviewed is carpet cleaning, which has become increasingly expensive through external suppliers. In response, and to protect our owners from rising costs, we’ve made the decision to bring carpet cleaning in-house.


💰 Why the Change?

External contractors have recently increased prices significantly – in some cases charging up to £100 per large room for a deep clean, or £6.50 per step for staircase cleans. These rates can quickly add up across a full property, especially after a busy rental season.

We felt this was unsustainable for our owners and inconsistent with our values of delivering cost-effective, high-quality care. So we’ve taken action by investing in professional-grade carpet cleaning equipment and training our in-house team to deliver the same – if not better – results at a more sensible price point.


🧼 New In-House Pricing Structure

We’re pleased to share our standardised, transparent in-house pricing:

Room Type

Basic Clean

Deep/Stain Clean

Small Room

£30

£45

Medium Room

£40

£60

Large Room / Lounge

£55

£80

Hallway / Landing

£25

£35

Stairs (per step)

£3

£4

This pricing ensures high standards are maintained while offering significant savings over many third-party providers.


✔️ Why This Is Better for Everyone

Bringing carpet cleaning in-house gives us:

  • Cost control – Avoiding inflated supplier fees.

  • Faster response times – We can clean when it suits bookings, not contractor schedules.

  • Quality control – Our trained team ensures consistent and reliable results.

  • Flexible options – From light refreshes to stain removals, tailored to what your property needs.

We’ve already begun incorporating these cleans post-peak season or following especially heavy use. Over time, this will protect flooring, improve guest impressions, and help prevent early replacements.


🔄 Optional Routine Maintenance

We are also working toward seasonal carpet cleaning schedules – for example, every 3–4 months or post-summer, should your property require same. This ensures your property is always in peak condition without the need for emergency call-outs or high one-off charges.

Need a clean between guests? No problem – our availability is better than ever.


🛡️ A Practical, Owner-Focused Solution

This is just one of many steps we’re taking to control costs and raise standards. We know your lodge is a key investment, and we want to help you protect it – not penalise you with high contractor rates. Our approach ensures clean, fresh carpets year-round, at a price that makes sense.

If you’d like to book in a clean or discuss a refresh, just get in touch with our team. We’re happy to help.


Thank you for your continued support. We’ll keep delivering cost-effective, thoughtful property care that works for both owners and guests alike.

🔗 Visit the Owners’ Hub for more updates