Why We’re Reinstating Proactive Rodent Baiting in Our Holiday Lodges
Because prevention is better than cure – and happier guests mean a healthier business.
We’re pleased to announce that we are bringing back a proactive rodent baiting system across all our lodges—something we used to do as standard when Steve was part of the team, and something we now recognise is more essential than ever.
When Steve worked with us, part of his routine maintenance included placing rodent bait boxes within the lodges, usually tucked discreetly under the kitchen kickboards—an area commonly favoured by rodents looking for warmth and food. Steve carried out regular checks and replenished bait where needed, and this preventative measure helped to keep our lodges pest-free and our guests happy.
Since Steve’s departure, this routine unfortunately fell by the wayside. Over time, we’ve noticed a rise in rodent sightings and reports—often brought to our attention by guests. This is an issue seen right across the report with Haulfryn lodges having the same issue.
As anyone working in hospitality knows, the sight of a mouse (or even just evidence of one) can lead to serious consequences: refund requests, relocations, and negative reviews that can damage our, and your properties reputation.
It became clear that reinstating a regular, proactive rodent management service was not just a sensible step, but a necessary one.
A New Approach, A Better Price
We’re now working with a trusted local technician to reintroduce monthly baiting visits—at a significantly reduced cost compared to before. Where Steve previously charged £30 per lodge, we’ve secured this service for just £20 per month/lodge, thanks to our ongoing commitment to providing value for our owners.
What’s included for £20 per visit?
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Entry into each lodge to inspect all bait boxes
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Checking and recording bait activity using a secure JotForm that goes directly to Amy via our group mailbox.
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Replenishing bait as required
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Supplying any additional bait boxes if needed (included in the price)
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If bait has been taken, raising a job for Mark (Maintenance) via our Maintainx app to trace the entry point and block it to prevent further access
This monthly cost not only covers the technician’s time and expertise, but also includes all bait supplies and any additional equipment needed. In short, it’s a full-service pest prevention package for just £240 per year.
The Value of Prevention
When a guest spots a rodent—or finds signs of one—it doesn’t just create a poor experience. It often results in compensation claims, relocation to another lodge, or lost future bookings. So, while £240 per year might sound like an annoying added cost, it’s actually a sound investment in avoiding much larger potential losses.
This is about more than just rodent control—it’s about keeping our lodges safe, our guests comfortable, and our reputation intact.
Always Working with Owners in Mind
We want to reassure all lodge owners that we’ve worked hard to bring this service back at a lower cost without compromising on quality. We’ve negotiated this rate because we genuinely care about your property and your peace of mind. Every decision we make is rooted in our ongoing commitment to delivering value and protecting your investment.
Thank you for your continued trust and support as we roll this service back out. If you have any questions about how this will work for your lodge, please don’t hesitate to get in touch with the team.
Let’s keep our lodges rodent-free and guest-ready—together.