Your Guests’ Digital Welcome Guide—Smarter, Simpler, Better
In today’s fast-paced world, guests expect more than just a key and a map. They want local recommendations, activity guides, how-to instructions—and they want it on their phone, ready to go. That’s where TouchStay comes in.
If you’re a holiday home owner at Finlake Resort, this is your chance to offer guests a slick, modern welcome experience that not only makes their stay easier, but also sets your property apart.
🌐 What Is TouchStay?
TouchStay is a digital guest welcome book that replaces paper folders and printed brochures with a clean, interactive web app. It gives your guests everything they need to know about your holiday lodge—and the local area—all in one easy-to-access place, viewable from their phone, tablet, or laptop.
It’s beautifully presented, branded to your property, and always up to date.
💡 What Can TouchStay Do for Guests?
Whether it’s their first time at Finlake or a returning visit, TouchStay enhances their experience with:
🏡 Essential Lodge Information
- Arrival instructions & directions
- Wi-Fi password, parking details, heating, appliances, hot tub use
- House rules, check-in/out times, and emergency contact info
- Photos, videos, and handy how-to guides
Guests feel reassured and confident from the moment they book.
🏞️ Details About Finlake Resort
Your TouchStay guide can include:
- A full breakdown of on-site activities such as:
- Waterpark & swimming pools
- Spa & fitness centre
- Tennis courts, archery, and Segway hire
- Adventure playgrounds for children
- On-site restaurants and takeaways
- Booking links for activities (where available)
- Resort map, rules, and facility opening times
📍 Explore the Local Area
Your guide can recommend the best of the local Devon area, for example:
Places to eat: From cosy pubs to gourmet dining
Nearby attractions:
- Dartmoor National Park
- Teignmouth & Dawlish beaches
- River Dart Country Park
- Bovey Tracey and Newton Abbot markets
Walks & nature spots:
- Canonteign Falls
- Stover Country Park
- Templer Way Trail
Family days out:
- Pennywell Farm
- Crealy Theme Park
- Buckfast Abbey
Each entry can include maps, links, ticket info, and your personal insights.
🔗 Instant Access, Anytime
There’s no need for guests to download an app or create an account. You simply send them the link—branded with your property name—and they can access everything from any device.
Whether they’re sitting on the sofa at home, driving to the lodge, or already relaxing on the decking, TouchStay is there to guide them.
📈 Why It’s Great for Owners
TouchStay isn’t just a luxury—it’s a powerful tool for improving guest satisfaction, boosting reviews, and reducing support calls. Benefits include:
- Fewer repetitive guest questions
- More time saved for you and your team
- Greater guest confidence = fewer complaints
- Upselling opportunities (e.g. spa treatments, late check-outs)
- Positive brand impression
And best of all—it’s easy to set up. Once created, it’s fully editable and updateable from your dashboard.
🚀 A Modern Welcome for Modern Guests
More and more owners at Finlake are embracing TouchStay to elevate the guest experience. It makes life easier for you, and delivers more value and enjoyment for your guests. No more laminated house rules or lost welcome books—just a seamless digital experience your guests will appreciate.